When it comes to the clear and successful running of your business, there is no doubt that getting the shipping right can really make all the difference. Otherwise, you can easily end up in a situation in which your customers suffer from disappointment that could have otherwise been quite easily avoided. There are plenty of common shipping errors that are worth sidestepping, but we will be examining a few of the main ones right here and now.
Inaccurate Estimate of Delivery Time
When you are deciding on a delivery time scale, there is no doubt that you need to try and offer your customers the most accurate picture of what is going on that you possibly can. To begin with, you should avoid overpromising if you are going to end up underdelivering, as this is one of the fundamentals of business that you need to avoid. You should also try and alert customers if you can picture anything that is going to impact delivery time in a negative manner.
Poor Packing
A lot of items can end up getting damaged along the journey, and it is often the case that the couriers may not be as careful as you would strictly like them to be. Therefore, you certainly need to make a special effort to package up all of your items with materials that are fully protective. This is especially important when you are sending out anything which has the potential to be damaged easily. Ultimately, you do not want to try and scrimp and save here if everything is going to end up getting damaged anyway.
Picking the Wrong Delivery Partners
Even if you do everything that you possibly can at your end, there is still the potential that a lot can go wrong in terms of what ends up happening on the journey. For this reason, you need to pick your delivery partners with care – ensuring that you have checked out the online reviews or have taken personalized recommendations as and when they are at all possible. Also, check out the online forums that allow you to pick up trucking work and shipping work. Ultimately, you do not want to make an easy mistake in this most important of areas.
Miscalculating the Costs
While it is all well and good to offer your customers free shipping, if this does not make sense in your overall business model, this is undoubtedly going to lead to more than its fair share of problems. Ultimately, you need to pass on costs to your customers without putting them off actually making the order. Of course, this can be a highly difficult balancing act to achieve.
All of these are among the shipping mistakes that you should be trying to avoid as much as you possibly can. By sidestepping all of these, it is much more likely that you are going to end up in a positive situation regarding your shipping and your business as a whole.