The fresh wave of on-demand app development has transformed the way enterprises deliver their services.
Over years of consistent innovations, mobile technology has advanced beyond the imagination and addressed desired lifestyle goals of everyone.
These excellent on-demand mobile apps are focused on people who are looking for quick and effortless access to products and services.
Why are Businesses Depending on On-Demand Apps?
Scalability
You can start your business with an on-demand app and later add others to turn out as an on-demand marketplace. Monetize your platform by asking for a commission for each transaction that occurs on your on-demand marketplace.
User Satisfaction
On-demand mobile apps can help you with better customer retention and enhance your business by offering services or products with just a few clicks.
Comprehensive Analytics
It provides you valuable insights into customers’ behavior so you can acknowledge what services they prefer the most and what prevents them from making purchases.
Improved Online Presence
Only having a website is not enough today. So investing in on-demand service app development provides a better online presence and visibility to your brand.
Focus on Mobile Users
According to Statista, the number of worldwide mobile users will reach 7.49 billion by the end of 2025. This prediction can encourage you to invest in on-demand app development to offer a superior user experience to mobile users.
But still, people are facing problems in some fields where there are no on-demand services or apps. So if you are thinking of introducing or launching a marketplace app to bump up your earnings then this post will be helpful for you.
Here we have mentioned some of the key features you should include in your app that offers high convenience to your targeted audience. So let’s start exploring.
Must-Have Features in On-Demand App Development
When it comes to on-demand app development for your business, there are some must-include features to make it popular among your users.
1. GPS Tracking
Integration of GPS systems in an on-demand service app plays a significant role in on-demand apps. It facilitates users to track their orders in real-time and get the details relevant to the estimated time of arrival (ETA).
Throughout the app development process, developers incorporate Maps that will be available to users and service providers.
2. Push Notifications
Push notifications are one of the highly significant features not just for on-demand apps but for any of the mobile apps you develop. Push notifications help send real-time status to the users regarding their order and delivery updates.
Keeping in touch with your users with these push notifications helps you stay engaged consistently. It not only improves your delivery process but also helps to boost your customer retention rate. It facilitates users to be aware of ongoing deals and offers. They also get notified about anything happening in your business.
3. Multiple Payment Options
Today’s users want to prefer their own convenient option when it comes to online payment. So it is significant to integrate multiple payment options in your on-demand app.
When you offer your users more payment options, the chances would be high that they will get converted. It will also make your app highly acceptable among a wide range of users. A lack of appropriate payment gateways can lead to a bounce rate when users visit the checkout page.
4. Reviews and Ratings
This feature enables customers to share their experiences relevant to the services. Ratings and reviews are just like social verification for new users to trust any of the brands.
High scores and positive feedback are essential for the success of an app. Users can leave good or negative feedback based on their service/product delivery experience.
5. Cancellation
When users come across some circumstances where they need to cancel the order or booking suddenly, the feature of cancellation matters a lot.
Enable users to cancel or reschedule their booking according to their convenience. Do not restrict them from purchasing something just because they have ordered it, even when they don’t need it anymore.
6. Returns and Refunds
Sometimes due to certain reasons, the product or service may not suit users’ perspectives, and they want to return it.
So make sure your on-demand mobile app delivers scope for easy returns and refunds.
7. History Management
It will help users keep track of their order history which comprises all the order details of the purchases they have made till now.
Users can also repeat the order from the history without following the same procedure again for order placement. It will make the order placement process faster.
8. Delivery Scheduling
Today’s consumers are highly active and stay occupied with their work all day. Delivering the product or service at their desired time would be a suitable option.
So provide them with a wide range of delivery scheduling options to choose from. It can offer different time slots of their choice.
9. Product Search
A search bar for product search enables users to explore the products they want to order.
It is also possible to merge the same by applying the Smart filters. Users will have the list shown based on the product type, delivery options, price, etc.
10. Product Dashboard
It will provide users with an all-inclusive view of all the available products. It is also possible to segregate products into various categories and subcategories to offer the best view.
Ensure that the app does not make the process complicated for the users and delivers an excellent user experience.
Summing Up
On-demand apps generate the perfect ambiance of convenience, quality, versatility, and belief.
By providing unique ways to make an easy living, these on-demand apps are driving a new wave in the ever-evolving market. For users, these apps are making a huge difference in their life.
The flexible economy offered by these excellent apps can be the reason on-demand mobile apps are booming in today’s rapidly revolutionizing social economy.
